This website is operated by Pelluna. Throughout the site, the terms "we", "us" and "our" refer to Pelluna.
Pelluna offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Pelluna
45 Bow Avenue, Parklea NSW 2768, Australia
Email: info@pelluna.shop
Website: pelluna.shop
By using this website, you represent and warrant that:
You may not use our products for any unlawful or unauthorized purpose.
You agree not to:
Any violation of these Terms may result in immediate termination of access.
We strive to display product descriptions, colors, images, measurements, and specifications as accurately as possible.
However, we cannot guarantee that:
Minor variations may occur due to photography, lighting, screen settings, manufacturing processes, and fabric characteristics.
All prices displayed on our website are shown in the currency selected by the customer.
Prices may change without notice.
We reserve the right to:
In the event of a pricing error, we may contact you for instructions or cancel the affected order and issue a refund.
We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:
An order confirmation email does not constitute final acceptance of an order.
The contract between you and Pelluna is formed only when your order has been accepted and dispatched.
We accept payment methods made available through our Shopify checkout system.
By submitting payment information, you represent that:
All payments are subject to verification and approval.
Shipping times displayed on the website are estimates only.
Delivery delays may occur due to:
Pelluna is not responsible for delays caused by third-party carriers after shipment.
Further details are available in our Shipping Policy.
Returns and refunds are governed by our Refund & Return Policy.
By placing an order, you agree to the terms outlined in that policy.
Promotional offers, discount codes, and special campaigns:
We reserve the right to refuse or cancel promotions resulting from misuse or technical errors.
If you create an account, you are responsible for:
You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts at our discretion.
All content on this website is the property of Pelluna or its licensors, including:
No content may be copied, reproduced, distributed, modified, or exploited without prior written permission.
If you submit reviews, comments, feedback, suggestions, photos, or other materials, you grant Pelluna a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, publish, modify, and display such content.
You warrant that your submissions:
We reserve the right to remove any content at our discretion.
Our website may contain links to third-party websites, applications, or services.
We are not responsible for:
Access to third-party websites is at your own risk.
Your submission of personal information through the website is governed by our Privacy Policy.
By using the website, you consent to the collection and processing of information as described in our Privacy Policy.
To the fullest extent permitted by law, the website, products, and services are provided on an "as is" and "as available" basis.
Pelluna makes no warranties, express or implied, including but not limited to:
We do not guarantee uninterrupted or secure access to the website.
To the fullest extent permitted by applicable law, Pelluna shall not be liable for any:
Our maximum liability arising from any claim shall not exceed the amount paid by you for the product giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
You agree to indemnify, defend, and hold harmless Pelluna, its directors, officers, employees, affiliates, agents, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:
Pelluna shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including:
We reserve the right to suspend or terminate access to the website at any time without notice if:
Termination does not affect accrued rights and obligations.
These Terms shall be governed by and interpreted in accordance with the laws of Australia, without regard to conflict of law principles.
Where mandatory consumer protection laws apply in your country of residence, those rights remain unaffected.
Before initiating legal proceedings, customers agree to contact Pelluna to attempt resolution of disputes in good faith.
Most concerns can be resolved quickly by contacting:
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies posted on the website, constitute the entire agreement between you and Pelluna regarding use of the website and services.
We reserve the right to update, modify, or replace any part of these Terms at any time.
Changes become effective immediately upon posting on the website.
Your continued use of the website constitutes acceptance of any revised Terms.
Pelluna
45 Bow Avenue, Parklea NSW 2768, Australia
Email: info@pelluna.shop
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